Established 1981
It is easy to get hold of these delicious plants from us...
Mail OrderThis is our preferred method of selling our hostas, if you cannot pay a visit to the nursery, or make it to one of the shows/plant fairs we attend.
Call us on 07988 585218, or email us with your order so we can let you know quickly if the plants you want are available, how much postage and packing will cost, and to arrange delivery details.
NOTE: Please leave a message (including your contact number) if the phone isn't answered, we are often at work around the nursery and will get back to you asap.
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| We DO NOT send out plugs! We send out the same size plants as we sell at the nursery, bare-rooted to save on postage costs. Every plant is hand chosen, inspected and packed to ensure it gets the best possible start in your garden - the images below show the key stages and if you would like to see it in action click on the movie clip image opposite: |
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| We select the plants requested carefully, knowing that the root system is the most important element. | We remove the pot and soil so we can check the root system is as robust as possible for that variety. | We thoroughly wash the roots and remove any damage - it is like a spa treatment for the plant and encourages growth. | We wrap the roots in damp newspaper and tie the label to the plant before popping it into a plastic bag. | We then wrap the plants in more newspaper to minimise damage to the stems and leaves during transit. |
- Email
is the best method for placing your order with us, especially during
the season when we are often on the road or busy around the nursery.
- Please include your full address details with
your order. If you would rather we contact you for this information
then let us have a daytime and/or evening contact telephone number
to enable us to get
back to you as quickly as possible.
- We accept payment by all major credit cards, except
American Express.
If you wish to pay this way then please contact us directly (07988 585218) with your details.
We are also happy to take electonic payments, or you can collect from the nursery, whatever is more convenient for you.
- All plants are offered subject to availability
- some varieties are in very short supply. If you phone or email
your order we can confirm the availability of the plants and quote
the cost there and then.
- We normally dispatch weekly but we we can make special arrangements to suit you providing you give
us sufficient notice. See our dispatch
dates below
- We will post your order once we have received your
payment details so please make every effort to be accurate with
your order as we cannot accept returns unless there is an issue
with the quality of the
plant on receipt. If this is the case then please refer to our returns/complaints policy.
- This does not affect your right to cancel an order
placed with us. You have up to seven working days following the
day of receipt of your order in which to cancel. However, as hostas
are perishable goods we respectfully request that you take very
good care of the plants and let us know as soon as possible that
you wish to cancel. We can then arrange for the return of the goods
and credit money paid.
Important note: visit our Customer
information page for details about how we handle your information,
etc.
We have an ever-growing list of highly satisfied customers
who have successfully ordered plants from us and love to tell us of their
joy at receiving such beautiful plants in this way. We could list a whole
bunch of bouquets but feel you should experience our mail order for yourselves.
Why not give it a go?
Our
dispatch dates
We send the bulk of our mail order out on Mondays and late requests on Wednesdays, which should allow enought time for you to receive your plants before the weekend. However, don't worry if your parcel is a little late, hostas cope very well with being bare rooted for quite a while and we pack them with sufficient moisture to sustain them during transit.
Gift
Vouchers
Out of season, or when you cannot decide what to buy as a present, why
not take advantage of our Gift Voucher service - find
out more here.
Our
pricing policy
Prices are updated at the start of each selling
season and our prices depend upon the availability of current stock
and the inclusion of new varieties. Our collection is ever expanding
and new varieties are coming on-stream throughout the season as we are
able to split successful parent stock.
Our prices start at £6.00* for the most common, easy to grow varieties.
We price competitively but will charge more for divisions from mature plants and new introductions, rare cultivars and varieties that prove more temperamental growers - falling into the 'collectors plant' category.
We no longer produce a catalogue of available varieties each spring because it is is out of date by the time the season starts but we do provide a downloadable PDF of the list in a printable format - see here.
We reserve the right to change prices during the course of a season to reflect the value of the plant offered. For example, if we divide a parent plant and can offer a more mature example (usually only available from the nursery).
Increasingly our plant prices will be listed as 'from £amount' where we have plants of varying maturity.
Post
and Packing
When supplying by mail order we pack plants
bare rooted to keep postage costs reasonable - Hosta are one of the
few plants that will happily survive bare rooted for a few weeks.
Please let us know if you have any specific delivery notes to attach
to the parcel if you may not be at home to receive it. It has been known
for customers to disappear on holiday for a couple of weeks and return
to find very sad looking plants on their doorstep.
We use Royal Mail first class post where possible to ensure minimum delay in getting your plants to you. The service gives us the flexibility with posting dates we need to help you get your plants when you want them, rather than sending out periodically to suit a carrier service. Unfortunately, the continued increase in prices for just about everything has meant we have had to increase our P&P charges, which still reflect the value of the order placed:
| P&P | Please note: P&P costs not only reflect the face value of the postage charged by Royal Mail, it includes the cost of the packaging materials, the time it takes us to process the consignment, and the cost to get the parcel to our local Post Office. We subsidise the mail order service to remain competitive. |
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Once you have received your plants, pot them or plant
them as you would normally.
Brexit and Plant Passports
We have made the difficult decision to no longer export outside of the UK after December 31st 2020.
In recent years we have experienced a few problems with the postal service, once parcels have left our shores, so the need to charge more to track these consignments is becoming ridiculous. To add to this situation we will need to issue plant certificates (in addition to passports) for every consignment, which is a costly and time consuming process we don't feel we can justify. Although we approve of the changes to importing and exporting plants, especially to mitigate the transmission of pests and diseases, we are not wholesalers and do not ship sufficient volume to warrant the additional costs to our business. If you have any questions please do get in touch.
Plant Passports: from EU to UK Plant Passports
| In October 2016, the EU adopted Plant Health Regulation (EU) 2016/2031, which applied from 14 December 2019 to all EU member states, including the UK. As this regulation entered into force in 2016 it was carried over into UK legislation under the EU (Withdrawal) Act 2018. Post transition all passports issued by UK nurseries will now be called UK Plant Passports and will no longer feature the EU flag. The data remains the same although technically we don't need to use the GB preface. More info here Unfortunately, the guidelines for whether we do indeed need to issue plant passports for Hosta are ambiguous. Hosta are not considered plants at risk of being hosts to pests and diseases on the current list of harmful organisms (quite an interesting read). |
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Our code is: GB 20630
From December 31st 2020 all our invoices will have a link to this information in the footer, as part of our trading policy.
Returns/complaints
policy
If, for any reason, you are not satisfied with your
order or have a complaint, then please let us know as soon as you
can
so that we have the chance to rectify things.
We suggest that if you are not happy with your plants on receipt that
you take photos of them, preferably using a digital camera. You can
then email us with the details, including the images, and this will
help us identify the problem and resolve it much more efficiently. We
will make every effort to answer any reasonable complaints you might
have, after all, we desire your custom and want you to have a good experience
buying from us.
Your label is your proof of purchase if you buy from us at the
nursery or a plant sale/show. Mail order customers will also have an
invoice to refer to. There are a lot of hosta sellers out there, so
we need to be sure you did actually buy from us before we are willing
to replace or refund a plant purchase.
Non UK Customers
Due to the cost of postage and of obtaining the necessary plant health certification for import purposes, we do not send consignments outside of the UK. We apologise if this is disappointing but there are lots of excellent Hosta nurseries outside the UK and the fact that we are no longer exporting into the EU may see a few more wholesalers offer retail too.
British Hosta and Hemerocallis
Society
Why not share your enthusiasm for hostas with
others of a like mind by joining the British Hosta and Hemerocallis Society - click here to download the form.